Your Personal Health Companion
CYY Medication Reminder is a comprehensive medication management app designed to help you never miss a dose again. With smart reminders, photo evidence, social support, and secure cloud backup, we make medication adherence simple and effective.
Customizable notifications with retry logic and critical alerts
Visual proof of medication intake with timestamp tracking
Connect with friends and family for mutual accountability
Secure synchronization across all your devices
Solution: Check your device notification settings and ensure CYY has permission to send notifications. For critical reminders, make sure "Allow Critical Alerts" is enabled in iOS Settings > Notifications > CYY.
Solution: Verify that CYY has camera and photo library permissions in your device settings. Go to Settings > Privacy > Camera and ensure CYY is enabled.
Solution: Ensure you're connected to the internet and logged into your account. Try refreshing the sync in Settings > Cloud Backup. If conflicts appear, use the conflict resolution dialog to choose the correct data.
solution: Make sure CYY has camera permissions and you're in a well-lit environment. Clean your camera lens and try holding the QR code steady within the scanning frame.
Solution: Check your internet connection and ensure both users have the latest version of the app. Invite codes expire after 7 days, so generate a new one if needed.
Solution: Force close the app and restart it. If the problem persists, try restarting your device. Make sure you have the latest version of the app installed.
A: Yes! All your health data is stored locally on your device and encrypted during cloud backup. We use industry-standard security practices and never share your personal health information.
A: Absolutely! You can use CYY completely offline without any account. Creating an account is only required for social features and cloud backup.
A: There's no limit! You can add as many medications as you need, each with their own schedule, reminders, and settings.
A: Yes! Each medication can have a flexible schedule with different times for different days of the week.
A: CYY will automatically send retry notifications based on your settings (up to 99 times with customizable intervals). You can also mark medications as taken or skipped later in the app.
A: While CYY doesn't directly integrate with healthcare systems, you can export your medication history and compliance data to share with your healthcare provider.
A: Yes! CYY supports English, Simplified Chinese, and Traditional Chinese, with automatic detection of your device's language preference.
CYY Medication Reminder is committed to protecting your privacy. We collect minimal data necessary for app functionality and never sell or share your personal health information with third parties.
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Email Support Report IssueVersion 1.0 | Last updated: January 2025